to receive buyer service lastly acquired a person and I told him wheat happen and he advised not to worry my telephone wouldn’t be Slash off. Guess what! It had been Reduce off. I tried all day long to agreement
Metro pcs does have a policy if you are not happy with your cellphone you may return it inside of seven days. Seems like FALSE ADVERTISMENT !!!!!!!!
Angelo agreed to offer me with corporates quantity but then disconnected the decision. No worries time to choose matters into my very own fingers thieving from me is just not an alternative, now I am to the hunt for thieves and only God can help them!!!!!
SHE CRACKED IT WHEN Endeavoring to PRY IT OPEN. I AM LIVID and very let down inside the services my (visually impaired) mom gained and is now trapped with. They mentioned they will not assistance us. My mom couldn't tackle the pressure so she bought another telephone less than MetroPCS. I asked which they suspend my son’s line right until I could get it set, they suspended both equally strains (together with her new line) and mentioned I should shell out the Invoice ahead of the services might be restored. My son hasn’t applied that telephone in more than 3 months. WHAT BILL? Metro PCS is beating us to Demise and company is making it possible for this to happen. I'll Phone THE BETTER Small business BUREAU And that i advise you all do precisely the same. Metro PCS has to GO!!!!!!!!!! These are robbing the much less privileged and disabled which can not carry on. My feelings are much more hurt to know that my Mother was taken benefit of and offered two faulty phones from an authorized dealer in her neighborhood that she must have been able to belief. SHAME ON YOU METRO PCS.
September 4, 2017 at eleven:04 am I are already with metro pcs over a 12 months now I like it not too long ago I ran into dollars challenges and purchaser service mentioned they will support me I don’t wish to but when I'm able to’t get this settled shortly I will be switching carries to spice up Cellular you'd probably Assume they might care more details on loyal customers However they way I have been treated it looks as if they don’t so I want some aid metro pcs
July sixteen, 2017 at two:11 pm I thought a 2nd likelihood was so as, I was wrong. The first time I went into a MetroPCS retail outlet I acquired a Galaxy On5. In just 4 times the phone was not Doing the job, I had to demand it up 3 moments and it received so sizzling I couldnt touch it. Customer service reported, nicely attempt not to make use of it too much and laughed, After i claimed this is simply not a joking make a difference he explained obviously take it back to The shop and acquire an exchange or refund. There is a seven day return policy. I said wonderful, I took it to the store 139 Jamacha Rd El Cajon California. The girls yelled out “how can we make it easier to” And that i stated I should return or exchange this mobile phone. The Lady yelled we dont return phones or Trade them. I was like..justification me? This mobile phone is defective and its still in the timeframe to return. The bleached blonde ditz manager took the bag from me and took the mobile phone out, she made a decision to Engage in with it (without the need of asking me) then she threw it back again within the bag and mentioned Im not returning this Unless of course you need a FLIP Mobile phone. I claimed I dont Assume so. She handed me the mobile phone , I claimed hey seem I bought a receipt right here that says I'm able to carry it again. SHe claimed get outside of my store…I grabbed the bag and went to walk out..I had my again to them And that i listened to my mom say ” you dont want to try this” I circled and my mom claimed, she Just about threw a cleaning bottle at you. I claimed perfectly go for it. THe supervisor mentioned get out of my retail store Or Ill connect with the cops. I reported Excellent do it your robbing me!. She called me a b**ch once again and informed me to receive out. I identified as Metro and reference spent 3 days. I lastly obtained 1 man who explained he was the regional supervisor about the mobile phone. Soon after my dealings find more with him, he disappeared. It absolutely was like he didnt exist. Effectively a yr as well as a fifty percent afterwards, I made a decision to check out A different retail store 415 Parkway Plaza El Cajon, I walked in with my Mother. We were likely to get the two cost-free LG K20 telephones where all you fork out is revenue tax. Juan was filling out the computer, didnt focus on just about anything with us. Following issue he reported..hey tell ya what, because you are so nice Ill provide you with a deal. Get a single phone line for forty and the next for twenty five like that its alot better and its only five dollars far more ( I used to be like Yeah I know about that its on your internet site) I had been like yeah I am aware Okay.
I compensated my Monthly bill with my debit card . At that time nobody asked for virtually any stability code. They took the payment. Now I have a mobile phone having a Spanish speaking Girl on my voicemail. I took the cellphone in he claimed go household get in touch with 611 and talk to them to refresh your phone. I have already been going to hell and back more than a slip-up someone else mad. I am very upset . I pay browse around here 3 expenditures regular thru metro. I am not remaining dealt with like a faithful shopper. You can not take care of people the way they do and count on loyalty. You guys must get some operators where you can have an understanding of their diction.
I questioned to get a supervisor and she or he wouldn’t even give me a name. I obtained on line and obtained some quantities. 1-888-863-8768. I don’t know wherever they sub out their calls to but I would've dotted this woman’s eye if she explained “I fully grasp” one more time. I instructed her there was no way she did also to Give up expressing she recognized. Stupid Lady variety 2 couldn’t remedy my initial issue or my next of “Do your personnel work on Fee?” You would think company could reply one thing so fundamental. Just after 20 minutes of finding no where by, she told me to get in touch with the law enforcement about my daughter. I advised her I currently had. I request a Call in corporate Place of work to write down a letter to or get in touch with. She questioned my zip code. Then made an effort to convey to me that the store front in which my daughter purchased the mobile phone is the company Business. I wasn’t gonna try to discuss with Silly girl number 1 once again.
Could ten, 2017 at six:17 pm I are already owning difficulties recently with metro PCS they don’t would like to accept that they are at fault they want you to imagine it’s your fault no credit for bad services possibly and everybody you talk in Consumer Service is foreign and you'll’t have an understanding of them in any way it’s disheartening. I been with them For many years considering significantly about switching
I was told to go to the corperate retail outlet thirty miles absent and find out if they might help. I'm on a bicycle to ensure ain’t going on. At last to get a amount for the Tampa corperate keep, but it will require me again to th similar location as 611 does. Subsequent I'm contacting corperate in WA and see when they really want to retain a client or not.
.i want my a refund……why do you market courses & products which don’t get the job done & then assume consumers to purchase them….and attempting to talk to a human doesn’t transpire…..quite file***ed up organization…..you don’t treatment about you consumers…..you f***ing suck….
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And guess what ??? The brand new telephone would not do the job both. I should use wifi in your own home so that you can make phone calls. If i find that i'm staying charged for WIFI i will be Finished with METRO PCS ………………….. BTW, my previous metro telephone worked just great.
January fifteen, 2016 at 7:20 am I am looking to know how this isn't Untrue promotion and will be investigated. I had been a metro pcs buyer For a long time but I’m into the newest know-how. click here now I needed the cell phone i wished to use and metro would not sell phones like samsung galaxy Take note 4. I preferred the samsung Take note 4 I obtained unlocked from T-cell no contract immediately after taxes and costs was $710.00 Soon after getting with T- cellular for eleven months and Weary of spending $30 to get a hotspot by itself in my approach I used to be thinking about returning to metro so I contacted them on numerous events by cell phone and in keep to be certain if I swap that my mobile phone could well be appropriate Which I'd hve a hotspot function was crucial for my business. I had been confident each and every time around the cellphone and in retailer Of course anything would operate plus the mobile phone was purchased from their sister community T-cell.